I've spent twelve years doing SEO, most recently as VP of SEO at a PR Week Top marcomms agency. These days I work with clients directly across the whole of search: technical SEO, content, the lot, plus the newer work of getting brands cited in AI answers.
That last part is where a lot of my attention goes right now. More and more people start a question in ChatGPT or Perplexity before they ever open Google, and most brands haven't caught up. Getting you ranking and getting you cited are the same job done well, and I do both. The difference is that hardly anyone is doing the AI side properly yet.
I've written a fair bit of this down too. The ten-part series on how AI search works walks through the mechanics end to end, from the transformer paper through RAG, query fan-out, and citation share, with every claim sourced to first-party documentation. If you want to see how I think before we talk, that's a good place to start.
Working across a range of businesses means I get to see what actually moves the needle in different markets, rather than guessing from one vantage point. That breadth is what keeps the work sharp.
I do the audits, the strategy, and the hands-on implementation, and I work directly with the people doing the work rather than handing a deck to whoever signed the brief. The shape is flexible:
If the fit's right, we'll find a shape that works.
A few things I've found matter more than anything else:
Getting cited in AI answers and ranking in search both come down to the same things: being a trustworthy, well-structured source that covers its topic properly. The tactics differ, but the foundation is shared.
More and more people start with an AI tool rather than a search engine. That changes what visibility actually means. It's not a future trend. It's already the pattern.
Fixing crawl issues, improving content depth, building genuine third-party coverage: none of it makes a great slide. But it's usually what moves things in a meaningful way.
A strategy document that sits in a shared drive doesn't help anyone. That's why I stay close to implementation, not just the thinking.
Invisible in AI answers, slipping in search, or both. Thirty minutes is enough to work out where to start.
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